MetLife Nepal has launched ‘Sadhai Tapaiko Sath’ (With You), a pioneering program to foster deeper connections with its customers and deliver exceptional support. This unique approach aims to strengthen the bond between MetLife and its policyholders by ensuring they remain well-informed, empowered, and confident about their insurance policies.
At the heart of this program is a commitment to personalized service. MetLife agents will regularly connect with their customers, offering face-to-face interactions that go beyond the traditional scope of insurance. These visits are more than just courtesy calls; they aim to provide customers with comprehensive guides to insurance policies and help them use value-added services effectively. They will also get insights into MetLife Nepal’s new initiatives and activities for customers.
MetLife Nepal’s General Manager Mr. Nirmal Kajee Shrestha said, “With this initiative, MetLife Nepal is setting a new standard in customer engagement, reinforcing our commitment to delivering exceptional, customer-centric service. ‘Sadhai Tapaiko Sath’ represents a significant step in redefining how we connect with our policyholders, ensuring they feel supported and valued at every stage of their journey with us.”
