Kathmandu – In its continued journey to enhance customer experience, MetLife Nepal has enhanced its One by MetLife mobile application with a new health risk assessment for HbA1c, a long-term blood sugar indicator, and expanded digital services to make it easier for app users to manage their health information and insurance needs.
Many people in Nepal rely on multiple apps, devices, or in person visits to access basic health information or complete insurance tasks. One by MetLife is built to simplify this by giving users health tools, reminders, and insurance services together on a mobile platform that fits their everyday life.
The new HbA1c health risk assessment helps users understand long term blood sugar patterns. Using information entered through the app, individuals can gain insight into their potential health risks. This feature is particularly relevant for individuals who want earlier visibility into their overall health and lifestyle patterns.
In addition to health insights, One by MetLife has improved support features. Users can receive offline notifications, access an enhanced premium calculator, and get payment reminders. The app also allows users to initiate insurance claims online, update their Know Your Customer (KYC) information digitally and receive policy reinstatement notifications, reducing the need for branch visits or paperwork.
Commenting on the update, Nirmal Shrestha, General Manager of MetLife Nepal said, “One by MetLife is designed to make managing health and insurance simpler in everyday life. With this update, we are bringing together digital health insights such as HbA1c assessment and essential insurance services in one place. Our aim is to help individuals and families across Nepal stay informed, prepared, and protected with greater convenience.”
Frequently Asked Questions (FAQs)
1. What is the One by MetLife app and why should I use it?
One by MetLife is an app that brings together health assessment tools and digital insurance services in one place. It helps you track health related information, receive important notifications, and manage your insurance policies without needing multiple apps or frequent branch visits.
2. Do I need to be a MetLife customer to use the app?
No. Anyone can download and register on the app. Many features, including health assessment tools such as the HbA1c risk assessment, are available even if you do not have a MetLife insurance policy.
3. What is the HBA1c feature and how does it help me?
The HbA1c feature is a health risk assessment tool that helps you understand long term blood sugar trends based on information you enter in the app. It is useful for people managing diabetes, those at risk of non communicable diseases, or anyone who wants earlier visibility into their health and lifestyle patterns.
This feature provides insights, not diagnosis or medical advice.
4. What if my internet connection is weak or unavailable?
The app’s new Offline Notifications keep you updated even with poor or no connectivity, assuring you don’t miss important information.
5. How does the Premium Calculator help me?
The Premium Calculator lets you check estimated insurance premiums instantly. This helps you plan your finances and choose the right policy for your needs.
6. Is the app easy to use for people who aren’t tech‑savvy?
Yes. The app is designed with a simple, intuitive layout so anyone—regardless of age or digital experience—can navigate and use its features comfortably.
7. Is my personal and health information safe?
Yes. The app uses secure systems to protect your data. Your information is kept confidential and used only for the services you choose.
8. How do I get started?
Simply download One by MetLife app from your App store or Google Play Store, register with your mobile number, and start exploring the integrated healthcare and insurance services.
About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East. For more information, visit www.metlife.com.
About MetLife Nepal
MetLife has been operating in Nepal since 2001 as a branch of American Life Insurance Company, incorporated in the USA, subsidiary of MetLife, Inc. In Nepal, MetLife provides consumers and businesses with life insurance, accident & health insurance and employee benefits (group insurance). For more information, visit www.metlife.com.np or call +977-1-5970166.
